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The Perazzo Law Firm · Airline and airport injury claims filed in Miami

Miami Airline Injury Lawyer

The Miami Personal Injury Accident Lawyer, Jonathan Perazzo, understands that an airline injury claim is usually not an ordinary Florida negligence case. If your flight was international, a treaty controls it — and the Montreal Convention gives you two years from the date the flight arrived, a deadline that generally does not pause for anything. If you were hurt in the terminal at Miami International Airport, you may instead be suing a county agency on an entirely different schedule. The Perazzo Law Firm handles airline and airport injury claims from Miami. Free, confidential 24/7 review. No fee unless we recover.

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Airline injury attorneys

Which law governs your flight decides your deadline, your proof, and your recovery.

This page is the map for airline and airport injury claims. Before anything else — before the injury, the treatment, or the airline’s adjuster — one question sorts the entire case: was the flight international, and who exactly is the defendant? A passenger hurt on a flight between Miami and Bogotá is in a treaty case. A passenger hurt on a flight between Miami and Atlanta is in a Florida negligence case. A traveler who fell in a Miami International Airport concourse may be in a claim against a county government with a six-month written notice requirement. Those three people are all “airline injury” claimants, and not one of their deadlines is the same.

For international carriage, the governing law is the Montreal Convention. Article 17(1) makes the carrier liable for “damage sustained in case of death or bodily injury of a passenger upon condition only that the accident which caused the death or injury took place on board the aircraft or in the course of any of the operations of embarking or disembarking.” The word doing the work is accident. Under the standard the Supreme Court set in Air France v. Saks, 470 U.S. 392, 405 (1985), liability arises “only if a passenger’s injury is caused by an unexpected or unusual event or happening that is external to the passenger,” a definition the Court said “should be flexibly applied after assessment of all the circumstances surrounding a passenger’s injuries.” That single sentence decides a great many claims, and it is not the airline adjuster’s definition of an accident.

The deadline in a treaty case is the part most people get wrong, and it is the reason this page exists. Article 35 of the Montreal Convention requires suit within two years from the date the aircraft arrived at the destination, the date it ought to have arrived, or the date the carriage stopped. It is characterized as a condition precedent — a period of extinguishment rather than an ordinary statute of limitations — so it is generally not subject to equitable tolling, tolling for a minor, or a discovery rule. The practical consequence is severe: a family that files within two years of a death can still be time-barred, because the clock ran from the landing, not from the loss.

Domestic flights are different again. There is no treaty; Florida negligence law applies, with the general two-year deadline at Fla. Stat. § 95.11(5) — renumbered from subsection (4) by ch. 2024-183 in 2024, which is why older pages cite the wrong subsection. Airlines sometimes raise federal preemption under the Airline Deregulation Act, 49 U.S.C. § 41713(b)(1), which bars states from enforcing any provision “related to a price, route, or service of an air carrier.” Courts have generally allowed ordinary personal injury claims to proceed notwithstanding the Airline Deregulation Act, while claims that are really about price, route, or service can be preempted. Where your claim sits on that line is worth analyzing early rather than after it is filed.

And if the injury happened on the ground rather than in the air, the defendant’s identity changes every number in the case. Miami International Airport is operated by the Miami-Dade County Aviation Department, a county government agency, which puts a claim against the airport itself under Fla. Stat. § 768.28 — written presentment to the agency and to the Department of Financial Services, damages caps, and a different limitations period. The airline at that same gate, or the concessionaire whose floor you fell on, is a private defendant on ordinary premises rules. The Perazzo Law Firm handles these claims from North Miami Beach. Attorney Jonathan Perazzo is licensed in Florida, Georgia, and Texas, and works on a contingency basis — no fee unless we recover compensation for you.

The clocks

Which deadline applies to you depends entirely on who the defendant is.

These are not estimates. They are the numbers written into the Montreal Convention and the Florida Statutes. There is no single “airline injury deadline” — a treaty claim, a claim against the county that runs the airport, and an ordinary domestic negligence claim run on three different calendars, and the wrong one ends the case.

2
years to sue under Montreal Convention Article 35 — measured from the date the flight arrived, not the date of injury
6
months to present a written claim before suing a Florida government entity such as the county airport
4
years to actually file suit against a Florida government entity — two for wrongful death
2
years under Florida’s general negligence statute — the fallback, not the default

Sources, read directly: Montreal Convention, Article 35 (two years from arrival, from the date the aircraft ought to have arrived, or from the date carriage stopped). Fla. Stat. § 768.28(6)(d) (six months to present a claim in writing; 90 days for medical malpractice and wrongful death) and § 768.28(14) (four years to bring the action; two years for wrongful death). Fla. Stat. § 95.11(5) (general two-year negligence period, redesignated from subsection (4) by ch. 2024-183, effective July 1, 2024).

Read the numbers together with the question of who you are suing. Article 35 governs international carriage and, unlike an ordinary limitations statute, is generally not tolled for a minor or by a late discovery of the injury. Section 768.28 governs a claim against Miami-Dade County as operator of the airport, and requires presentment in writing to the agency and to the Department of Financial Services before suit. Section 95.11(5) is the fallback that applies when neither of the others does. Nothing here is legal advice about your specific claim.

How an airline injury claim actually works

Eight rules that decide an airline injury claim — and most of them are not Florida law.

  • The first question is whether your flight was international. It sorts everything that follows. Carriage between two countries that have both adopted the Montreal Convention — and a round trip that begins and ends in one country with an agreed stopping place in another — is treaty carriage. The treaty then supplies the standard of liability, the limits, the places you may sue, and the deadline, in place of ordinary state negligence law. A purely domestic flight between two U.S. cities is not treaty carriage and runs on Florida law instead. A great deal of bad advice about airline claims comes from applying one of those frameworks to a passenger who was actually in the other.
  • Under the treaty, the carrier is liable for an “accident” — a defined term. Article 17(1) makes the carrier liable for “damage sustained in case of death or bodily injury of a passenger upon condition only that the accident which caused the death or injury took place on board the aircraft or in the course of any of the operations of embarking or disembarking.” Note the reach: embarking and disembarking are inside the rule, so a jet-bridge or boarding injury can be a treaty claim. Under the standard the Supreme Court set in Air France v. Saks, 470 U.S. 392, 405 (1985), liability arises “only if a passenger’s injury is caused by an unexpected or unusual event or happening that is external to the passenger.”
  • Article 21 makes the carrier strictly liable up to a set figure — then shifts the burden. The Montreal Convention’s Article 21 has two tiers. In the first, the carrier is strictly liable for proven damages up to 151,880 Special Drawing Rights (SDR) per passenger, the limit in effect since 28 December 2024 — approximately US$202,500 at the time ICAO set it in October 2024. It cannot escape that tier by proving it was careful. Above that figure, Article 21(2) lets the carrier avoid liability only by proving the damage was not due to its negligence or wrongful act or omission, or was due solely to a third party. The printed treaty text still shows the original 1999 figure; the limit is revised every five years under Article 24, and the current one is the number above.
  • Article 35 gives two years from the landing — and it does not toll. Suit must be brought within two years from the date of arrival at the destination, the date the aircraft ought to have arrived, or the date on which the carriage stopped. It is treated as a condition precedent and a period of extinguishment rather than an ordinary statute of limitations, which means it is generally not extended by equitable tolling, by a claimant’s minority, or by a discovery rule. The consequence people do not see coming: the clock runs from the flight, not from the injury and not from a death, so a wrongful death case filed within two years of the death can still be too late.
  • Article 33 usually lets a South Florida resident sue at home. One of the most common fears about a treaty claim is that it has to be filed in the airline’s country. Article 33 sets out five permitted places: the carrier’s domicile, its principal place of business, the place where the contract was made, the place of destination, and the passenger’s principal and permanent residence, provided the carrier operates services there. For a Miami-Dade or Broward resident injured on a flight in or out of Miami International Airport, more than one of those five will frequently point right back to South Florida.
  • On a domestic flight, Florida negligence law applies — with a preemption question attached. No treaty governs a Miami-to-anywhere-in-the-U.S. flight. The claim is ordinary negligence: duty, breach, causation, damages, with the general two-year deadline at Fla. Stat. § 95.11(5). Airlines sometimes invoke the Airline Deregulation Act, 49 U.S.C. § 41713(b)(1), which bars a state from enforcing a provision “related to a price, route, or service of an air carrier.” Courts have generally allowed ordinary personal injury claims to proceed notwithstanding the Airline Deregulation Act, while claims that are really about price, route, or service can be preempted — so how a claim is framed matters.
  • Miami International Airport is a county agency, and that changes every number. MIA is operated by the Miami-Dade County Aviation Department. A claim against the airport itself is a claim against a Florida government entity under Fla. Stat. § 768.28: the claim must first be presented in writing to the agency and to the Department of Financial Services, generally within six months (90 days for medical malpractice and wrongful death); damages are capped at $200,000 per person and $300,000 per incident under § 768.28(5); and the action itself must be brought within four years under § 768.28(14), two for wrongful death.
  • GARA’s 18-year repose is a small-aircraft rule — it generally does not reach an airliner. People who have read about aviation litigation sometimes assume an older aircraft cannot be sued over. The General Aviation Revitalization Act of 1994 creates an 18-year statute of repose at § 3(3) of the Act, and it applies to general aviation aircraft with fewer than 20 seats not engaged in scheduled passenger service. A scheduled commercial airliner is outside that definition, so GARA generally does not apply to a commercial airline passenger claim at all. Within its own scope, § 2(a)(2) also creates a rolling clock — a replacement part restarts the 18 years as to that part.
If you were hurt on a flight into or out of Miami, the single most useful thing you can do today is establish two facts: whether your itinerary was international, and the exact date the flight landed. Those two facts, not the date you first felt the pain, tell you which deadline you are actually working against.

The deadline nobody expects

Two years from the landing — not from the injury, and not from the death.

On an international flight, Montreal Convention Article 35 starts the clock when the aircraft arrived or ought to have arrived. Because it is treated as a condition precedent rather than an ordinary statute of limitations, equitable tolling, a claimant’s minority and a late discovery of the injury generally will not extend it.

Where it happens

Where airline injuries actually happen — and which claim usually fits.

A crash is not the typical airline injury claim. These cases come out of ordinary operations in the cabin and on the ground — a cart, a bin, a bridge, a spill, a ramp. Where and how it happened is the first clue to which body of law applies and who the defendant is.

  • Turbulence and sudden altitude changes. Unrestrained passengers and crew are thrown into ceilings, armrests and galley fittings when an aircraft encounters rough air. The FAA’s Aviation Weather Research Program reports that from 2008 through 2022, turbulence accounted for 152 of 420 — 36 percent — of Part 121 accidents, the category covering scheduled commercial service, each of them involving at least one serious injury. The legal questions are usually what the flight crew knew about the conditions, whether the seat belt sign was on, and whether warnings were given in time.
  • Service carts and beverage service. A loaded service cart is heavy, moves in a narrow aisle and is controlled entirely by the crew. Aisle-seat passengers take hand, shoulder, knee and foot injuries from carts that get away from a crew member, roll on an incline, or strike an arm resting in the aisle. Because a crew member is operating the equipment directly, these claims tend to be about the carrier’s own conduct rather than about a condition someone should have discovered.
  • Overhead bins and falling luggage. Bags shift in flight, get overstuffed at boarding, and fall when a bin is opened on descent. Head, neck, shoulder and facial injuries follow. No federal agency publishes a count of overhead-bin injuries — there simply is no dataset — which is worth knowing when a page quotes you a number. The issues are usually whether the bin was overloaded, who loaded it, whether crew secured or checked it, and whether the latch or the bin itself failed.
  • Boarding, jet bridges and the gate. Article 17(1) expressly reaches injuries during “operations of embarking or disembarking,” so a fall on a jet bridge or a stairway to the ramp can be a treaty claim rather than an ordinary premises claim. Steep or wet bridges, unmarked level changes, gaps at the aircraft door, and rushed boarding are the recurring mechanisms. Who controls the bridge — airline, airport, or a ground handler — also decides which set of deadlines you are on.
  • Galleys, lavatories and cabin fixtures. Latches that fail, doors that swing in flight, unsecured galley equipment, loose seat components and broken tray tables cause crush and laceration injuries. A lavatory floor left wet, or a fixture that comes away from its mounting, is the kind of unexpected event external to the passenger that the Saks standard is aimed at. Maintenance and cabin-defect records are usually the evidence that decides these.
  • Hot liquid scalds. Coffee, tea and hot water served in the cabin cause serious burns when a cup is handed across a seat, a lid is not secured, or a cart is jolted. Burns to the lap, thighs and hands can require debridement and skin grafting and can leave permanent scarring. The analysis turns on service temperature, how the item was handed over, and whether the crew was serving during known rough air.
  • The tarmac, the ramp and ground equipment. Passengers boarding by air stairs, and workers around the aircraft, are exposed to belt loaders, tugs, catering trucks, pushback equipment and jet blast. Injuries here frequently involve a ground handling contractor rather than the airline whose name is on the aircraft, which means identifying the correct corporate defendant early is a real part of the case rather than a formality.
  • Terminal floors, escalators and moving walkways. Wet floors near entrances and food courts, transitions between surfaces, luggage carts, escalator and moving-walkway malfunctions, and construction detours cause falls inside the terminal. Whether you are suing Miami-Dade County as operator of the airport or a private tenant of that terminal changes both the deadline and the cap. See our Miami slip and fall page for how the premises side is proved.
  • De-icing, fueling and ground handling errors. Fluid on stairs and bridges, spills at the gate, and equipment operated close to boarding passengers all generate injuries that are easy to blame on the weather and hard to blame on anyone in particular. Contracts between the airline, the airport authority and the handler usually determine who is responsible for the surface you were standing on, and those contracts are obtainable in discovery.
  • Evacuations and emergency slides. An evacuation is violent by design. Slide deployments produce fractures, ankle and leg injuries, friction burns and head trauma, and passengers are frequently injured in the aisle before they ever reach the door. Whether the evacuation itself was properly ordered and managed, and whether the slide functioned as designed, are separate questions with separate potential defendants.
  • Harm caused by another passenger. Assaults, intoxicated passengers and objects dropped from a bin by a fellow traveler raise a distinct question: what the crew knew and what they did about it. The Saks requirement that the event be external to the passenger is generally satisfied, and the practical dispute becomes whether the airline continued serving alcohol, whether crew responded to earlier complaints, and whether the cabin was reasonably supervised.
  • Wheelchair and assisted-boarding transfers. Passengers who need assistance are lifted, transferred to aisle chairs, and moved through gates and bridges by staff who are often employed by a contractor rather than the airline. Drops, unsecured transfers, unattended waits and equipment failures cause fractures and spinal injuries in people who are already medically vulnerable, and the paperwork identifying who was responsible for the transfer is central.

What these claims involve

The injuries and losses an airline injury claim can involve.

The cabin is a confined space full of hard surfaces, and there is no emergency room at altitude. What starts as a documented complaint on a flight often turns out, days later, to be something structural.

  • Head injuries and concussion. Contact with a ceiling panel, a bin edge, a seat back or a bulkhead during turbulence or an evacuation. Symptoms including headache, confusion, light sensitivity and memory difficulty frequently appear hours after landing, which is exactly when passengers are least likely to seek care.
  • Neck and back injuries. Sudden vertical acceleration in rough air loads the spine in a way ordinary movement does not. Disc herniation, facet injury and cervical strain are common, and imaging done weeks later is far less persuasive than imaging done promptly.
  • Fractures. Wrists, ankles, ribs and facial bones from falls on stairs and jet bridges, from cart impacts, and from slide deployments during an evacuation. Fractures are the injury most likely to be documented at the time and therefore the easiest to tie to the flight.
  • Shoulder and rotator cuff injuries. Reaching into an overhead bin, catching a falling bag, or bracing against a seat back during a drop. These injuries are frequently dismissed as a strain and later require imaging, injections or surgical repair.
  • Burns and scalds. Hot beverage service produces partial and full thickness burns to the lap, thighs and hands. Treatment can involve debridement and grafting, and permanent scarring is a distinct element of harm from the medical cost itself.
  • Crush and laceration injuries. Fingers and hands in lavatory and galley doors, in seat mechanisms, and in tray table and armrest hardware. These leave visible, dateable wounds, and photographs taken before landing are worth more than any description written afterward.
  • Knee, ankle and foot injuries. Cart strikes on an aisle-seat passenger, missteps on air stairs, and falls on a jet bridge or escalator. Ligament and meniscal injuries in particular tend to worsen over the weeks after the flight rather than resolve.
  • Spinal cord and catastrophic injuries. Severe turbulence, a fall from height on stairs or a bridge, and evacuation injuries can produce permanent neurological damage. Claims of this kind involve life care planning and future earnings analysis rather than a simple medical bill total.
  • Hearing and barotrauma injuries. Pressure events and loud in-cabin incidents cause ear pain, perforation, tinnitus and lasting hearing loss. These are frequently reported to crew at the time and then not evaluated by a physician for weeks, which the airline will later use.
  • Psychological injury after a serious in-flight event. Anxiety, sleep disruption and an inability to fly again after a severe turbulence encounter, an emergency landing or an evacuation. How and whether this is compensable depends on the governing law and on whether it accompanies a bodily injury, so it needs to be raised early rather than mentioned at the end.
  • Death of a passenger. A fatal in-flight or airport event brings its own framework, and on an international itinerary Article 35’s two years still runs from the flight rather than from the death. See our Miami wrongful death attorney page for how those claims are structured.

Report it to the crew before you land, and get real medical care before the week is out. Ask for an incident or injury report and a copy of it, and note the flight number, the seat, the time and the names of the crew who responded. Photograph the hazard — the cart, the bin, the wet floor, the bridge — while it still looks the way it did. Get contact information for the passengers seated near you before everyone disperses into an international terminal. A gap between the flight and your first complete medical record is the first thing an airline’s lawyer will point to, and on a treaty claim you may have less room to explain it than you think.

Know their playbook

What an airline does while you recover.

Airlines and their insurers handle passenger claims constantly and know the rules better than the passenger does. Expect:

  1. Waiting out Article 35. The most effective defense in international aviation costs the carrier nothing. A passenger who assumes the familiar two-year Florida deadline runs from the date of injury, or who waits for treatment to finish before calling anyone, can pass the two-year mark measured from the landing without ever being told. Because Article 35 is treated as a condition precedent rather than an ordinary limitations statute, the usual arguments for extending a missed deadline generally are not available.
  2. “That was not an accident.” Expect the carrier to characterize what happened as a normal incident of air travel, or as something internal to you rather than external. That argument is aimed squarely at the standard the Supreme Court set in Air France v. Saks, which requires an unexpected or unusual event external to the passenger — a test the Court said should be applied flexibly after assessing all the circumstances. How the event is described in the first report often shapes this fight for the rest of the case.
  3. The early call and the quick voucher. A claims representative contacts you within days, asks for a recorded statement, and offers travel credit, miles or a modest check in exchange for a signed release. This happens before imaging, before you know whether you need surgery, and before anyone has told you which deadline governs. A release signed in week two is very hard to undo in month six.
  4. Letting the evidence age out. Cabin defect and maintenance records, crew reports, weather and dispatch data, gate and concourse surveillance, and ground handling paperwork all sit on retention schedules that are measured in weeks, not years. Nothing about your injury automatically triggers preservation. A written demand does.
  5. Pointing at the next company down the chain. The airline says the jet bridge belongs to the airport. The airport says the handler operates it. The handler says it was following the airline’s procedure. Meanwhile the deadlines for each of those defendants are different from one another, and one of them may require written presentment to a county agency months before suit.
  6. Raising federal preemption. On a domestic claim, expect the carrier to test whether your theory can be recast as a complaint about a price, route or service, which is the territory the Airline Deregulation Act, 49 U.S.C. § 41713(b)(1), occupies. Courts have generally allowed ordinary personal injury claims to proceed notwithstanding the Act, while claims that are really about price, route, or service can be preempted — so the way a claim is pleaded is not a formality.
  7. Letting you use the wrong clock against the wrong defendant. Nobody at the airport is going to tell you that a fall in the concourse is a claim against a county agency requiring written presentment to Miami-Dade County and to the Department of Financial Services within six months. A claimant who spends those months negotiating with an adjuster, and only then files, may find the presentment requirement was never satisfied.

The counter is speed and precision: fix the governing framework in week one, calendar the real deadline from the real triggering date, send preservation demands before records cycle, present the claim in writing where a government entity is involved, and build the medical record while the connection to the flight is still obvious.

Cases we handle

The airline and airport injury claims we handle.

How and where an injury happened decides which body of law applies, who the defendant is, and which deadline controls. These are the recurring categories.

Turbulence Injury Claims

Injuries from rough air and sudden altitude changes, where the questions are what the flight crew knew about conditions ahead, whether the seat belt sign was illuminated and announced, and whether service was continuing when it should have stopped. The FAA’s Aviation Weather Research Program reports that turbulence accounted for 152 of 420 Part 121 accidents from 2008 through 2022, and these claims are proved from forecasts, pilot reports, onboard radar data and the cabin service record rather than from the passenger’s recollection of the drop.

International Flight Claims

Claims governed by the Montreal Convention rather than Florida negligence law: Article 17(1) liability for an accident on board or during embarking or disembarking, Article 21 strict liability up to 151,880 SDR, Article 33 jurisdiction that often permits filing at home in South Florida, and the two-year Article 35 deadline that runs from the arrival of the flight.

Falling Luggage and Overhead Bin Injuries

Bags that fall when a bin is opened, shift in flight, or are stowed by someone who overloaded the compartment. No federal agency publishes a count of these injuries, so these claims are built on the specific facts: who loaded the bin, whether crew checked it, whether a latch failed, and what the crew did after the first bag came down.

Service Cart and Cabin Service Injuries

Hand, shoulder, knee and foot injuries from carts in the aisle, and burns from hot beverage service. Because crew members operate the equipment and control the service, the dispute is usually about the carrier’s own conduct rather than about a hazard someone should have discovered on an inspection round.

Boarding, Jet Bridge and Air Stairs Injuries

Falls and impacts during boarding and deplaning. Article 17(1) reaches injuries in the course of embarking and disembarking, so on an international itinerary these are frequently treaty claims — while the same fall on the same bridge may implicate the airport authority or a ground handler depending on who controls the equipment.

Airport Terminal Falls and Premises Claims

Falls on terminal floors, escalators and moving walkways. Miami International Airport is operated by the Miami-Dade County Aviation Department, which makes a claim against the airport a claim against a Florida government entity under Fla. Stat. § 768.28 — while an airline or concessionaire operating inside that terminal is a private defendant on ordinary premises rules.

Ramp, Tarmac and Ground Handling Injuries

Injuries around the aircraft from belt loaders, tugs, catering and pushback equipment, jet blast, and de-icing or fueling operations. The company that employed the person operating the equipment is frequently not the airline whose name is on the fuselage, and identifying the correct corporate defendant early is part of the work.

Evacuation and Emergency Landing Injuries

Fractures, friction burns and head trauma from slide deployments and from the rush to the exits. Whether the evacuation was properly ordered and managed, whether the slide performed as designed, and whether passengers were adequately briefed are separate questions that can point at different defendants.

Assault or Harm Caused by Another Passenger

Claims arising from an assault, an intoxicated passenger, or an object dropped by a fellow traveler. The recurring issues are what the crew was told before it happened, whether alcohol service continued after warning signs, and whether the cabin was reasonably supervised for the length of the flight.

Flight Crew and Airline Worker Injuries

Cabin crew and ground staff are injured by the same carts, bins, bridges and equipment that injure passengers, but the legal framework for a worker’s claim differs from a passenger’s and depends on who employed them and in what capacity. That threshold question needs to be answered before anything else in the file.

Wrongful Death on a Flight or at the Airport

A fatal in-flight event, a fatal fall at the airport, or a death that follows from injuries sustained on a flight. The framework depends on the itinerary and the defendant: an international itinerary keeps Article 35’s two years running from the flight, while a claim against a county airport carries its own presentment requirement and a shorter wrongful death window.

Our approach

How we build an airline injury claim.

The first work on every airline file is the same, regardless of which category above fits your situation.

  • We establish which body of law governs before anything else. The full itinerary — every leg, every ticket, including a return purchased as part of the same contract — determines whether the Montreal Convention applies. That answer changes the deadline, the standard of liability, the available limits, and the courts where the case can be filed. It is the first thing we ask for and the first thing we resolve.
  • We calendar the deadline from the correct triggering date. On a treaty claim, that is the date the aircraft arrived or ought to have arrived, not the date of the injury and not the date of a death. On a claim against Miami-Dade County as operator of the airport, we calendar the six-month presentment date under Fla. Stat. § 768.28(6)(d) separately from the four-year suit deadline in § 768.28(14). The presentment date is almost always the one that arrives first.
  • We identify the right defendant, and often more than one. The airline, the airport authority, a ground handling contractor, a maintenance provider, a concessionaire, and an equipment manufacturer are all separate entities with separate insurers and separate deadlines. Gate assignments, handling agreements and incident paperwork are what actually establish who controlled the thing that hurt you.
  • We send a preservation demand immediately. Crew and incident reports, cabin defect and maintenance logs, dispatch and weather data, terminal and gate surveillance, and ground handling records all exist and all cycle. A written preservation demand delivered early is the difference between a file built on documents and a file built on recollection.
  • We present the claim in writing where a government entity is involved. Section 768.28(6)(a) requires the claim to be presented in writing to the appropriate agency and to the Department of Financial Services before suit, with a statutory waiting period before an action can be filed. Presentment done late, or sent to only one of the two required recipients, is a defense the county does not have to work for.
  • We build the medical record around the flight. Prompt evaluation, complete history taken from the flight forward, imaging where it is indicated, and referrals to treating physicians in the relevant field that connect the mechanism of injury to the diagnosis. Airline claims are frequently defended on a gap in treatment, and the record you create in the first month tends to decide how the last month goes.

What a claim can include

Compensation an airline injury claim can include.

What is available depends on which framework governs and who the defendant is — a treaty claim, an ordinary Florida negligence claim, and a capped claim against a county agency are valued very differently. Nothing here is a promise of any particular result.

  • Medical expenses, present and future. Emergency care after landing, imaging, orthopedic and neurological treatment, burn care, surgery, rehabilitation, and the treatment a permanent injury will still require years from now.
  • Lost wages and lost earning capacity. Income lost during recovery, and the longer-term effect of a permanent limitation on the work you can actually do. For a catastrophic injury this is established through vocational and economic analysis, not an estimate.
  • Pain, suffering and loss of enjoyment. Available in most personal injury claims, and one of the first questions people ask about an airline case. How it is treated, and whether psychological harm counts on its own, depends on the governing framework — which is another reason the treaty question gets answered first.
  • Disfigurement and permanent disability. Scarring from burns and lacerations, a permanent range-of-motion limitation, or a neurological injury that changes how you live. These are distinct from the medical bills and are proved differently.
  • Out-of-pocket travel and disruption losses. The cost of getting home after an injury, a return flight you could not take, and expenses incurred because the trip ended in a hospital rather than at a destination. Documenting these while they are happening is far easier than reconstructing them later.
  • Losses to a spouse and family. A spouse’s loss of consortium in an injury case, and the losses recognized in a wrongful death claim. Where the defendant is a Florida government entity, all of these sit under the statutory cap rather than being evaluated on their own.

Two cautions. First, a claim against Miami-Dade County as operator of the airport is capped by Fla. Stat. § 768.28(5) at $200,000 per person and $300,000 per incident, and anything above that requires a claims bill passed by the Legislature. Those caps remain in force: House Bill 145 of 2026 would have raised them to $350,000 and $500,000 and passed both chambers, but it was vetoed on June 30, 2026. Second, no page can tell you what a claim is worth. Every case turns on facts that differ — the severity and permanence of the injury, the treatment actually documented, lost income, the governing framework, and whether the claim was brought inside the correct deadline. Prior results do not guarantee or predict a similar outcome in any future case.

Verdicts & settlements

We don’t take the first offer.

Real recoveries secured for our injury clients.
$700,000
Settlement
TypeAuto Accident
LocationFlorida
$435,000
Settlement
TypeAuto Accident
LocationFlorida
$290,000
Settlement
TypeAuto Accident
LocationFlorida

Prior results do not guarantee a similar outcome; every case depends on its own facts, injuries, and available insurance coverage. Results shown are prior matters handled by the firm and are not a prediction about your case.

Why Perazzo

Built for trial. Not the quick settlement.

  • An attorney — not a call center. Jonathan Perazzo handles your case personally, start to finish.
  • Trial-ready, always. We prepare every case for court, which strengthens every negotiation.
  • Determined negotiation. We don’t accept the first offer or let insurers set the terms.
  • No fee unless we win. Zero upfront cost — se habla español, available 24/7.
Attorney Jonathan Perazzo

Your attorney

Jonathan Perazzo

Founding Attorney

Jonathan handles airline and airport injury claims personally, and the first conversation is almost always about the itinerary rather than the injury. Which airports, which carrier, whether any leg crossed a border, and the exact date the aircraft landed — because on an international flight that date, not the date of the injury, starts a two-year clock that generally does not pause. From there the work is evidentiary: preserving crew reports, maintenance and cabin defect logs, gate surveillance and ground handling records before they cycle; identifying whether the responsible party is the airline, a contractor, or the county agency that operates the terminal; and, where a government entity is involved, presenting the claim in writing to both required recipients well inside six months.

Licensed in: GeorgiaFloridaTexas

Written and reviewed by attorney Jonathan Perazzo, licensed in Georgia, Florida, and Texas.

Our process

Four steps, no cost to start.

  1. Free case review. Tell us what happened — no cost, no obligation.
  2. Investigation & case-building. We gather the report, evidence, and records, and build your file for trial.
  3. Documented demand. We present a documented demand and press for full value.
  4. Trial-ready resolution. If the insurer won’t be fair, we’re prepared to take them to court.

After an airline or airport injury

What to do after an in-flight or airport injury.

  1. Get medical help; call 911 or go to the nearest emergency room if it is serious. Do not wait to see whether it settles down. Head, neck, back and abdominal injuries commonly feel manageable for the first several hours and then are not, and the medical record created closest to the event is the one that carries the most weight later.
  2. Report it to the crew before the aircraft doors open. Tell a flight attendant or the purser while you are still on board and ask that it be documented. Once you are off the aircraft and in a terminal, the people who witnessed it disperse in every direction and the airline’s first record of the event becomes whatever it writes later.
  3. Ask for a written incident report and a copy of it. Request the report number, the reporting crew member’s name, and a copy for yourself. If you are given nothing in writing, note the time of your request and the name of the person you asked, because that fact matters when the carrier later says nothing was reported.
  4. Photograph the scene while it still looks the way it did. The cart, the bin and its contents, the spill, the fixture, the jet bridge surface, the escalator, the seat number and the aisle. Photograph your visible injuries the same day and again over the following week as bruising and swelling develop.
  5. Get the flight details in writing. Airline and flight number, aircraft registration if visible, date, scheduled and actual arrival times, seat number, and your booking reference. On an international itinerary the arrival date is the single most consequential fact in the file, and boarding passes and confirmations are easy to lose.
  6. Collect witness contact information immediately. Passengers seated nearby and any crew who responded. In an international terminal people scatter within minutes and are generally unreachable afterward. A phone number and an email address written down at the gate are worth more than any later attempt to find them.
  7. Say what happened — and nothing more. Give the facts to crew and to medical providers accurately. Do not guess about cause, do not minimize how you feel, and do not agree that it was nobody’s fault. Those statements are recorded and repeated back to you.
  8. Do not give a recorded statement or sign a release. A claims representative may call within days and offer travel credit, miles or a check in exchange for a signature. That release can end the claim permanently, and it will almost always arrive before you know the full extent of the injury or which deadline governs your case.
  9. Find out which clock you are on — today. Whether your deadline comes from Montreal Convention Article 35, from Fla. Stat. § 768.28, or from Fla. Stat. § 95.11(5) depends on facts you already have. A short conversation can tell you the date to work back from, even if you never hire anyone.

Local knowledge

Why a Miami airline injury claim is not like a Miami car accident claim.

Miami International Airport is a major international gateway, so a traveler injured here may well have been on a flight that crossed a border — which puts the claim under a treaty rather than under Florida negligence law. It also means the ground underneath them belongs to a county government. Both facts change the case:

  • MIA is run by a county agency, not a private company. Miami International Airport is operated by the Miami-Dade County Aviation Department. A claim arising from the condition of the airport itself is therefore a claim against a Florida government entity governed by Fla. Stat. § 768.28: written presentment to the agency and to the Department of Financial Services first, generally within six months, then a statutory waiting period, then suit within four years.
  • The airline at that gate is a private defendant on ordinary rules. The identity of the defendant changes the deadline entirely. An airline, a concessionaire, a restaurant, a retailer or a ground handling contractor operating inside that same terminal is a private party, and a premises claim against one of them proceeds on ordinary Florida rules with no presentment requirement and no statutory cap. Two people who fall thirty feet apart in the same concourse can be on completely different schedules.
  • Article 33 usually means a South Florida resident can sue at home. The Montreal Convention permits suit in one of five places, and one of them is the passenger’s principal and permanent residence, provided the carrier operates services there. For someone who lives in Miami-Dade or Broward and flies in and out of MIA, the practical answer to “do I have to sue in the airline’s country?” is very often no.
  • Fort Lauderdale–Hollywood International is a different county agency. FLL is operated by the Broward County Aviation Department. The framework is the same — § 768.28 applies to a claim against the airport — but the agency you present the claim to is a different one, and presenting to the wrong government body does not satisfy the statute. South Florida travelers frequently use both airports on the same trip, so the first question is which one you were standing in.

Where a case is filed follows from which framework governs it. A Montreal Convention claim can be brought only in one of the five jurisdictions Article 33 permits — the carrier’s domicile, its principal place of business, the place where the contract was made, the place of destination, or the passenger’s principal and permanent residence where the carrier operates — and for a South Florida resident more than one of those will often point here. A claim against Miami-Dade County as operator of the airport cannot be filed anywhere until the written presentment requirement of § 768.28(6) has been satisfied and the statutory waiting period has run. And an ordinary domestic negligence claim against a private defendant proceeds like any other Florida injury case, on the two-year period at Fla. Stat. § 95.11(5). Three routes, three sets of prerequisites — and the wrong assumption at the start is not something a court can fix at the end.

Cost

What does an airline injury lawyer cost?

Nothing upfront. The Perazzo Law Firm works on a contingency fee — you pay no attorney’s fee unless we recover compensation for you. There are no hourly bills and no retainer; our fee is a percentage of the recovery.

Because the deadlines in this area are unusual — a treaty period that runs from the landing and generally does not pause, and a six-month written presentment requirement against a county airport — the free review matters more here than in most injury cases. Even if you decide not to hire anyone, a short conversation can tell you which framework governs your flight and what date you are working back from. More general questions are answered on our FAQ page. Clients may be responsible for case costs and expenses; we will explain exactly how contingency fees and costs work during your free review. Prior results do not guarantee a similar outcome.

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Straight answers

Miami airline injury FAQs.

What kind of lawyer do I need to sue an airline?+
A personal injury lawyer who handles airline and airport claims and who works with the Montreal Convention as well as Florida negligence law. The reason the distinction matters is that an international flight is governed by a treaty rather than by ordinary state law: it sets its own liability standard under Article 17(1), its own limits under Article 21, its own list of permitted courts under Article 33, and a two-year deadline under Article 35 that runs from the arrival of the flight. A claim arising in the terminal at Miami International Airport may instead be a claim against a county government under Fla. Stat. § 768.28, with a written presentment requirement before suit. The threshold work is identifying which of those you are in.
Can you sue an airline for pain and suffering?+
Pain, suffering and loss of enjoyment of life are recoverable elements in most personal injury claims, and an airline injury claim is not automatically an exception. What varies is the framework. On an international flight, the Montreal Convention supplies the liability rules, and how non-economic harm is treated — particularly purely psychological harm unaccompanied by bodily injury — depends on that framework rather than on Florida law. On a domestic flight, ordinary Florida negligence principles apply. And where the defendant is a Florida government entity such as the county that operates the airport, everything you recover, economic and non-economic together, sits under the statutory cap. No page can tell you a number; what it can tell you is which rules apply.
How long do I have to sue an airline in Florida?+
It depends entirely on who the defendant is, and there are three realistic answers. If the flight was international carriage, Montreal Convention Article 35 requires suit within two years of the date the aircraft arrived, ought to have arrived, or the carriage stopped — and that period is generally not tolled. If the defendant is a Florida government entity such as Miami-Dade County as operator of Miami International Airport, Fla. Stat. § 768.28 requires written presentment generally within six months and suit within four years, two for wrongful death. If neither applies — an ordinary domestic flight against a private carrier — the fallback is Florida’s general two-year negligence period at Fla. Stat. § 95.11(5). Never assume the last one is your deadline.
Does the Montreal Convention apply to my flight?+
Generally, it applies to international carriage by air between countries that have adopted it, and the analysis looks at the contract of carriage rather than at the individual leg you were sitting on. A round trip purchased as a single itinerary between two countries is international carriage even for the domestic connection inside it, and a round trip that begins and ends in the same country with an agreed stopping place in another country can also fall inside the treaty. That is why the first thing worth gathering is the full booking — every leg, every ticket, and the confirmation showing how the itinerary was sold to you. The answer changes the deadline and the standard of liability, so it is not a detail.
I was hurt on an international flight two years ago — is it too late?+
Possibly, and this is the question worth asking a lawyer today rather than next week. Montreal Convention Article 35 gives two years measured from the date the aircraft arrived at the destination, the date it ought to have arrived, or the date the carriage stopped. Courts treat it as a condition precedent and a period of extinguishment rather than an ordinary statute of limitations, which means the arguments that extend a missed state deadline — equitable tolling, minority, a late discovery of the injury — generally are not available. It also means a wrongful death claim filed within two years of a death can still be time-barred if more than two years have passed since the flight. Find the arrival date first.
Do I have to prove the airline was negligent?+
Not always. Under the Montreal Convention, Article 21 creates two tiers. In the first tier the carrier is strictly liable for proven damages up to 151,880 SDR (Special Drawing Rights) per passenger — the limit in effect since 28 December 2024, approximately US$202,500 when ICAO set it in October 2024 — and it cannot escape that liability by proving it was careful. Above that figure, Article 21(2) allows the carrier to avoid liability only if it proves the damage was not due to its negligence or wrongful act or omission, or was due solely to a third party. What you do have to establish is that the injury was caused by an “accident” within the meaning of Article 17(1). On a purely domestic flight, ordinary negligence proof applies instead.
What counts as an “accident” on a flight?+
Under the standard the Supreme Court set in Air France v. Saks, 470 U.S. 392, 405 (1985), liability under Article 17 arises “only if a passenger’s injury is caused by an unexpected or unusual event or happening that is external to the passenger.” The Court added that the definition “should be flexibly applied after assessment of all the circumstances surrounding a passenger’s injuries.” That means the fight is usually about characterization: a carrier will describe what happened as a normal, expected part of air travel or as something that came from within the passenger, and the claimant will point to the specific external event — the cart, the falling bag, the spill, the failed latch. How the incident is first described in writing tends to matter for the rest of the case.
What if I fell in the terminal at MIA and not on the plane?+
Then the first question is whose floor it was. Miami International Airport is operated by the Miami-Dade County Aviation Department, a county government agency, so a claim about the condition of the airport itself falls under Fla. Stat. § 768.28: the claim must be presented in writing to the agency and to the Department of Financial Services before suit, generally within six months, and damages are capped. But an airline, a restaurant, a retailer, a cleaning contractor or a ground handler operating inside that terminal is a private defendant on ordinary premises rules — no presentment, no cap, and Florida’s general two-year negligence period. Identifying the responsible entity early is not paperwork; it decides your deadline.
Can I sue Miami International Airport?+
You can bring a claim, but not in the ordinary way, because MIA is operated by the Miami-Dade County Aviation Department and Florida’s sovereign immunity statute governs. Fla. Stat. § 768.28(6)(a) requires the claim to be presented in writing to the appropriate agency and to the Department of Financial Services before a lawsuit may be filed, and § 768.28(6)(d) generally allows six months to do that — 90 days for medical malpractice and wrongful death claims. There is then a statutory period during which the agency and the Department may act on the claim, and a failure to act within that window is treated as a final denial. Suit must follow within four years under § 768.28(14), two years for wrongful death.
Is there a cap on what I can recover from the airport?+
Yes. Fla. Stat. § 768.28(5) limits recovery against a Florida government entity to $200,000 per person and $300,000 per incident. Anything above those figures requires a claims bill passed by the Legislature, which is a separate political process rather than part of the lawsuit. Those numbers nearly changed: House Bill 145 of 2026 would have raised them to $350,000 and $500,000 and passed the House and the Senate, but it was vetoed on June 30, 2026, so the existing caps remain in force. Note that the cap applies to the government entity — a private airline, contractor or concessionaire in the same terminal is not covered by it.
What is turbulence liability?+
It is the question of whether the airline should have prevented or warned about the rough air that injured you, rather than whether turbulence itself is somebody’s fault. On an international flight, the analysis runs through Article 17(1) and the Saks standard, and turbulence that throws an unrestrained passenger into the ceiling is typically an unexpected event external to the passenger. The operational facts do the work: what the flight crew knew about conditions ahead from forecasts, reports from other aircraft and onboard radar; whether the seat belt sign was illuminated and announced; and whether cabin service was still running when it should have been stopped. The FAA’s Aviation Weather Research Program reports that turbulence accounted for 152 of 420 Part 121 accidents from 2008 through 2022, each of them involving at least one serious injury.
Do I have to sue in the airline’s home country?+
Usually not. Montreal Convention Article 33 gives a claimant a choice among five places: the carrier’s domicile, its principal place of business, the place where the contract of carriage was made, the place of destination, and the passenger’s principal and permanent residence, provided the carrier operates services to or from that place. For someone who lives in Miami-Dade or Broward County and was flying in or out of Miami International Airport, more than one of those five will frequently point back to South Florida. That is one of the practical reasons an injured South Florida resident is often not required to litigate abroad against a foreign carrier.
How much can you sue an airline for?+
There is no honest average, and any page publishing one is guessing. What the law provides is structure rather than a number. Under Montreal Convention Article 21, the carrier is strictly liable for proven damages up to 151,880 SDR per passenger, and above that figure it can avoid liability only by proving the damage was not due to its negligence or wrongful act or omission, or was solely due to a third party — so the first tier is a floor of exposure, not a ceiling on recovery. Against a Florida government entity there is a hard ceiling: $200,000 per person and $300,000 per incident. Beyond that, value depends on injury severity, permanence, documented treatment, and lost earnings. Prior results do not guarantee a similar outcome.
The airline offered me travel credit and a check. Should I sign?+
Read what you are signing before you decide, and understand that a release generally ends the claim permanently. These offers typically arrive within days or weeks — before imaging, before you know whether surgery is needed, and before anyone has told you whether your deadline comes from a treaty, from the sovereign immunity statute, or from Florida’s general negligence period. Airlines make them because early settlements are cheap settlements. There is nothing wrong with a carrier resolving a claim fairly, but you cannot judge whether an offer is fair without knowing the full extent of the injury and the framework that governs it. A free review costs you nothing and can be done before you respond.
I did not report the injury to the crew. Do I still have a claim?+
You may. There is no rule that an unreported in-flight injury is automatically barred, and passengers routinely do not report because they assume they are fine or because they are focused on a connection. What a missing report does is shift the work: without a contemporaneous crew record, the case leans harder on your medical records, on photographs, on witness statements from the passengers around you, and on documents the airline holds — crew reports, maintenance and cabin defect logs, and gate surveillance. All of those cycle on retention schedules, so the practical answer is to move quickly and to get a written preservation demand out.
I was hurt on the jet bridge, not on the aircraft. Is that covered?+
It can be. Article 17(1) of the Montreal Convention reaches an accident that took place “on board the aircraft or in the course of any of the operations of embarking or disembarking,” which is broad enough to include boarding and deplaning. So on an international itinerary, a fall on a jet bridge or a set of air stairs may be a treaty claim rather than an ordinary premises claim. On a domestic flight, the question becomes who controlled that bridge — the airline, the airport authority, or a ground handling contractor — because that determines both the defendant and the deadline. Those are answerable questions, but they are answered from gate assignments and handling agreements, not from memory.
A bag fell out of the overhead bin and hit me. Is the airline responsible?+
It can be. No federal agency publishes a count of overhead-bin injuries — the data simply does not exist — so the case is built entirely from the specific facts. The recurring questions are who stowed the bag and whether crew assisted, whether the bin was visibly overloaded, whether a crew member closed and checked it, whether the latch or the bin itself failed, and what the crew did after an earlier bag shifted or fell. On an international flight, a bag falling on a passenger is the kind of unexpected event external to the passenger that Article 17 addresses.
Does the Airline Deregulation Act stop me from suing an airline?+
Not by itself, but it is a real issue worth taking seriously. The Act, at 49 U.S.C. § 41713(b)(1), bars a state from enacting or enforcing any provision “related to a price, route, or service of an air carrier.” Courts have generally allowed ordinary personal injury claims to proceed notwithstanding the Airline Deregulation Act, while claims that are really about price, route, or service can be preempted. The practical implication is about framing: a claim built around physical harm caused by an unsafe condition or a careless act sits differently than one built around how the airline scheduled, priced or delivered its service. That distinction is worth getting right before a complaint is filed.
The aircraft was old. Isn’t it too late to sue over it?+
That concern comes from the General Aviation Revitalization Act of 1994, which creates an 18-year statute of repose — but it has a narrow scope. GARA applies to general aviation aircraft with fewer than 20 seats that are not engaged in scheduled passenger service, so it generally does not apply to a claim arising from a commercial airliner at all. Within its own scope there is also a rolling feature: a replacement part restarts the 18-year period as to that part. If you were a passenger on a scheduled commercial flight, the age of the airframe is not the obstacle you may have been told it is.
Another passenger caused my injury. Can I still bring a claim against the airline?+
Possibly, and the analysis is about the crew rather than about the other passenger. Harm caused by a fellow traveler — an assault, an intoxicated passenger, an object dropped from a bin — is generally an event external to you, which satisfies that part of the Saks standard on an international flight. The real question is what the airline knew and what it did: whether earlier complaints or warning signs were reported to crew, whether alcohol service continued after those signs, whether crew intervened, and whether the cabin was reasonably supervised. Preserving crew reports and the identities of nearby passengers matters more in this category than in almost any other.

Hurt on a flight or at the airport? Find out which clock you are on.

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